Terms and Conditions
General Information
Welcome to the official website and online store of Paramount Tea - Srinath Marketing Pvt Ltd. These Terms & Conditions govern your access to and use of our website and products. By using our platform, you agree to be bound by these terms. Please read them carefully before making a purchase.
Eligibility
By accessing or using our site, you confirm that you are at least 18 years of age or are under the supervision of a legal guardian.
Products and Pricing
All products are described as accurately as possible. We reserve the right to modify product prices and availability without prior notice. Prices are exclusive of applicable taxes unless stated otherwise. Product images are for representation purposes only and may slightly differ from actual items.
Order and Payment Terms
Orders can be placed through our website or via authorized communication channels. Once an order is placed, it cannot be modified or cancelled after processing. We accept payments via secure online payment gateway. Srinath Marketing Pvt Ltd is not responsible for any payment failures caused by third-party providers.
Shipping and Delivery
We strive to dispatch products promptly. Delivery times are estimates and may vary based on location and external circumstances. Risk of loss or damage passes to the customer upon delivery.
Return and Refund Policy
Products can be returned only if they are not opened or incorrect. All items must be returned in original packaging. Refunds are processed within 7–10 business days upon product inspection and approval.
Intellectual property
All content on our website, including images, logos, text, and design, is the intellectual property of Srinath Marketing Pvt Ltd. Unauthorized use, reproduction, or distribution is prohibited.
Limitation of Liability
We shall not be liable for any direct or indirect damages arising from the use of our website or products. Our liability is strictly limited to the amount paid by the customer for the product purchased.
Privacy Policy
Your personal information is handled as per our Privacy Policy. By using our services, you agree to the collection and use of your data as described in our Privacy Policy.
Governing Law
These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Hyderabad, Telangana.